Workflow Intelligence Platform (WIP)

Smarter Workforce Planning. Fairer Rosters. Predictive Capacity Insights.
WIP redefines workforce scheduling using intelligent demand-driven planning, ensuring the right team, with the right skills, is scheduled for the right work -every time.
This solution goes beyond traditional shift assignments to understand workload requirements and capacity constraints, giving organizations a smarter way to plan and manage staff.

What You Get with WIP

  • – Dynamic Workforce Allocation
    Create rosters that adapt based on expected work volume, staff skills, and organizational policies, not just fixed headcounts.
  • – Demand Driven insights
    WIP provides comprehensive, real-time reports that reveal exactly where your workforce is over- or under-resourced. By continuously comparing workload demand against available capacity, the system highlights:
    • Overstaffed vs understaffed shifts
    • Workload pressure across teams and time periods
    • Capacity gaps and surplus trends
    • High-risk shifts prone to overload or inefficiency
Built-in analytics don’t just show data; they recommend corrective actions, such as reallocating staff, adjusting shift coverage, or planning future capacity. This turns reporting into decision support, helping leaders act with clarity and confidence rather than assumptions.
  • – Conflict Detection Engine
    Automatically identify shift overlaps, compliance issues, and gaps in coverage to maintain continuous operational performance
  • – Self-Service Workforce Controls
    Staff can request swaps, leave, transfers, or split shifts - all within policy constraints, improving satisfaction and reducing admin overhead.

  • Demand-Based Scheduling – Aligns staffing levels to actual workload and patient volume, ensuring no extra staff are scheduled beyond real operational need.
  • – Shift Gaps/Overloads – Continuously balances coverage by analyzing attendance, workload pressure, and demand patterns to prevent burnout or idle capacity.
  • – Roster Cloning – Quickly replicate proven roster structures for recurring schedules, reducing setup time while maintaining consistency.
  • – Compliance Tracking – Monitors licenses, certifications, working-hour limits, and policy rules to ensure compliant scheduling at all times.
  • – Audit Trails & Accountability – Maintains a complete log of roster changes, approvals, and assignments, enabling transparency and governance.

  • – Efficiency Gains – Cuts rostering time by up to 70% with automated, data-driven scheduling.
  • – Cost Control – Reduces overtime costs by 15–25% through predictive staffing.
  • – Staff Satisfaction – Self-service portals allow shift swaps, leave requests, transfers, and split duty , all within policy rules.
  • – Operational Visibility – Reports on workload pressure, overstaffed/understaffed shifts, and resource utilization help managers make proactive, data-backed decisions.

  • – Flexible interoperability with existing systems (HR, Attendance, Scheduling).
  • – Department-specific configuration (ER, ICU, service teams, multi-site operations).
  • – Supports mobile access for staff self-service.

  • Restricted External Access – No outside access without authorization.
  • Role-Based Permissions :
    • – Admin/HR: Full roster editing and audit rights.
    • – Physicians: Access to their own schedules and patient panels.
    • – Auditors: Read-only compliance report access.

  • – Workflow Analysis: Identify current rostering pain points.
  • – Sandbox Testing: Test conflict detection and patient-matching on three months of historical data.
  • – Phased Rollout: Start with one department before organization-wide adoption.

WIP transforms traditional roster management into a workload intelligence system by:
  • – Estimating Future Workload Using your historical staffing and activity data.
  • – Understanding Work Requirements Mapping work tasks to required time and skill sets.
  • – Calculating Workforce Needs Determining how many people are truly needed per shift.
  • – Matching Staff to Workload Aligning actual staff availability and competencies.
  • – Continuous Adjustment Updating rosters as demand shifts or staff requests change.